IQVIA Benefits Handbook
PROOF OF DISABILITY
If required, written proof of your disability must be sent to Lincoln within 14 days after the start of the period for which you are owed a payment from the plan. From time to time, Lincoln may require further written proof that you are still disabled.
If proof is not given by the time it is due, it will not affect your claim if:
  • It was not possible to give proof within the required time.
  • Proof is given as soon as possible, but no later than one year after it was due (unless you are not legally competent to provide such proof).
Lincoln has the right to require, as part of the proof of loss:
  • Your signed statement identifying all other income benefits.
  • Proof satisfactory to Lincoln that you and your dependents have duly applied for all other income benefits that may be available.
In addition, Lincoln may require you to be examined to determine if you are disabled. Any such examination will be made as often as reasonably required by Lincoln. At all times, Lincoln reserves the right to determine if your proof of loss is satisfactory.
Your Claim
Both you and IQVIA will receive notification of Lincoln's determination of your STD claim. In the event that your claim is not approved, you will be provided the reason(s) for the denial and the process for appealing your claim.