IQVIA Benefits Handbook
Contacts
Benefits
Vendor
Phone Number
Website
401(k)
Fidelity
800-835-5097
Accident, Critical Illness and Hospital Indemnity Insurance
Aetna
800-607-3366
Adoption Assistance
Employee Benefit Services
800-526-7094
Visit the employee handbook on the IQ intranet site.
AD&D coverage
Lincoln
800-713-7384 (to initiate a claim)
Call Mercer Marketplace for general questions at 888-264-9180
Company Code: IQVIA
BTA coverage
CHUBB
800-336-0627
Visit the IQVIA company intranet, IQ
Commuter Benefit Plan
Mercer Marketplace 365
888-264-9180
App: "Mercer Marketplace Accounts"
Dental coverage
Delta Dental
800-932-0783
App: "Delta Dental"
Disability coverage
Lincoln
800-213-5608 (to initiate a claim)
Call Mercer Marketplace for general questions at 888-264-9180
Company Code: IQVIA
Discount Mall
PerkSpot
866-606-6057
Education Assistance
EdAssist
855-687-7629
Employee Assistance Plan
Aetna
833-731-2319
www.resourcesforliving.com, User Name: IQVIA, Password: EAP
Flexible Spending Accounts
Mercer Marketplace 365/TRI-AD
866-268-0142
Identity Theft
Allstate Identity Protection
800-789-2720
https://www.myaip.com/mercermarketpp
Legal
MetLife Legal
800-821-6400
(access code: GETLAW)
Visit the employee handbook on the IQ intranet site.
Life Insurance
Lincoln
800-713-7384 (to initiate a claim)
Call Mercer Marketplace for general questions at 877-248-9180
Company Code: IQVIA
LifeKeys Services
Lincoln Financial
855-891-3684
First-time user: enter Web ID LifeKeys
Medical coverage
Aetna
800-726-4366
App: "Aetna"
 
Kaiser
800-464-4000
Pet Insurance
Nationwide
855-525-1458
Prescription Drug coverage
Express Scripts
866-790-8276
 
Kaiser
800-464-4000
Vacation Accrual
Employee Benefit Services
800-526-7094
Visit the IQVIA company intranet, IQ
Email: Benefit.Services@iqvia.com
Vision coverage
EyeMed
866-939-3633
Impact Program Recognition Awards
IQVIA
n/a
Visit the IQVIA company intranet, IQ, or the IQVIA Global Employee Recognition website: