IQVIA Benefits Handbook
CLAIMING BENEFITS
In order to receive STD benefits, you, your supervisor or your physician must contact Lincoln by the third day of your absence. (If notice cannot be given within three days, it must be given as soon as possible after that.) A representative of Lincoln will assist the caller through the claim process and gather the appropriate information.
You can report a claim by calling 800-213-5608 or visit www.mylincolnportal.com (Company Code: IQVIA). First time users will be required to register when they access the site. Please enter IQVIA as the Company Code. After your claim is established you can return to the site to check on the status of your claim.