IQVIA Benefits Handbook
WHEN COVERAGE BEGINS
All medical, dental and vision plan participants receive a separate medical, prescriptions drug, dental and vision ID card from the plan carriers. The ID cards include information on your medical, dental prescription drug, and vision plans.
If you need care before you receive your card(s), call the carrier to request a temporary ID card. If you lose your card(s), call the carrier for information about your coverage before you receive treatment, so you can be sure the option you have enrolled in covers the treatment you're about to receive. (See the Contacts section for contact information.)