IQVIA Benefits Handbook
PROOF OF YOUR CLAIM
When you transition from STD benefits to LTD benefits, you must send Lincoln written proof of your claim within 180 days after your elimination period ends. This proof of disability may be extended for up to one year in certain circumstances; contact Lincoln for details.
Your proof of claim must be provided at your own expense, and must show:
  • The date your disability began.
  • The cause and extent of your disability, including any restrictions or limitations that prevent you from performing your regular occupation.
  • That you are under the regular care of a physician.
  • The name and address of any hospital or institution where you received treatment, including all attending physicians.
  • Documentation of your monthly earnings.
Lincoln may require that you provide additional information in order to satisfy your proof of claim. You and IQVIA will be notified if anything additional is required and will be given a specified time frame in which to supply this information.
It is your responsibility, not Lincoln's or IQVIA's, to ensure that all requested information is provided to Lincoln. If the appropriate information is not submitted, Lincoln will deny your claim in its entirety or stop sending additional benefit payments.
Your Claim
Both you and IQVIA will receive notification of Lincoln's determination of your LTD claim. In the event that your claim is not approved, you will be provided the reason(s) for the denial and the process for appealing your claim.