The administrative services provided by insurance companies providing benefits and/or administrative services for the group health plan include, where applicable: network establishment, maintenance and management, pre-certification and other utilization review determinations and the review of all utilization review appeals, claims services, in particular claims processing and determination, pre-determinations, review of certain appeals and payment of benefit claims, and the handling of grievances and various other customer services.
IQVIA has engaged the services of the following third-party administrators who are responsible for processing claims for these self-insured plans.
The claims administrator for the dental plans is:
Delta Dental
P.O. Box 2105
Mechanicsburg, PA 17065
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