IQVIA Benefits Handbook
CLAIMING BENEFITS
To claim benefits, please contact IQVIA Benefits Marketplace at 888-264-9180 for assistance in completing the process. A valid claim form must be submitted for your AD&D claim to be reviewed for approval. Written notice of an AD&D claim must be sent to Lincoln within 60 days of your (or your eligible dependent's) covered accident or date of death.
Your Claim
Both you and IQVIA will receive notification of Lincoln's determination of your AD&D claim. In the event that your claim is not approved, you will be provided the reason(s) for the denial and the process for appealing your claim.
Fraudulent Claims
It is a crime to knowingly attempt to injure, defraud or deceive Lincoln with an AD&D claim, or to provide information that you know is false, incomplete or misleading. In such cases, Lincoln will deny your claim and you may be subject to prosecution and punishment under state and/or federal law. Lincoln intends to pursue all appropriate legal remedies in the event of insurance fraud.