IQVIA Benefits Handbook
ANSWERS TO FREQUENTLY ASKED QUESTIONS
Can I carry over any dental expenses from one year to the next to meet my deductible?
No, expenses that apply toward your deductible in one calendar year can't be applied toward the next calendar year deductible.
What expenses are not applied to the deductible?
The following services do not apply toward the deductible:
  • Services not covered by the plan.
  • Expenses in-excess of Program Allowance charges.
Does the plan pay for treatment started before my coverage starts?
No. The plan doesn't pay for any treatment performed before you or your covered family members were covered by the plan.
I prepaid my entire orthodontia costs when I started treatment. How do I get this reimbursed to me from Delta Dental?
To receive benefits from the plan for covered orthodontia expenses, you will need to file a claim form with Delta Dental. The orthodontia benefit is administered in periodic payments. Claim forms are available at www.deltadentalins.com. See "Filing a Dental Claim" for details.