IQVIA Benefits Handbook
ANSWERS TO FREQUENTLY ASKED QUESTIONS
Once I find a EyeMed network doctor, or if I decide to change my EyeMed network doctor, how do I notify EyeMed of my selection?
It is not necessary to notify EyeMed when selecting or changing EyeMed network doctors. When you're ready, simply make an appointment with your new EyeMed network doctor and inform them of your EyeMed coverage through IQVIA.
Does EyeMed's network of doctors include optometrists as well as ophthalmologists?
Yes, EyeMed's network of doctors includes professionally certified optometrists and ophthalmologists. To find a network provider, go to www.eyemed.com and choose "Find an eye doctor," then select the Insight Network.
What is the difference between a routine eye exam and a contact lens exam?
Routine eye exams are designed to detect vision problems and are an important preventive measure for maintaining your overall health and wellness. In fact, according to the American Optometric Association, a thorough eye exam can detect certain medical conditions, such as glaucoma and diabetes.
Contact lens exams are designed to evaluate your vision with contact lenses. Although your vision may be clear and you feel no discomfort from your lenses, there are potential risk factors with improper wearing or fitting of contact lenses that can affect the overall health of your eyes.
Do I need an ID card for the Vision Plan?
No. There are no EyeMed ID cards. Just tell your EyeMed network provider that you have EyeMed. The provider can locate you in the EyeMed system without a card.