IQVIA Benefits Handbook
SPECIALTY CARE PHARMACY
Complex conditions, such as hepatitis C, multiple sclerosis, asthma and rheumatoid arthritis, are treated with specialty medications. Specialty medications are typically injectable medications administered either by you or a healthcare professional, and they often require special handling. If you use specialty medications, you'll have access to the services offered through Express Scripts Exclusive Specialty pharmacy, Accredo, or the Kaiser pharmacy:
- Answers to your questions or concerns about your specialty medications from a pharmacist 24 hours a day, 7 days a week.
- Personalized counseling from a dedicated team of registered nurses and pharmacists.
- Patient education for your specific condition and evaluations to assess your progress.
- Fast, confidential scheduled delivery of your medications to the location of your choice (i.e., home, doctor's office, vacation destination, etc.).
Mandatory Use of Mail Order Specialty Pharmacy
Keep in mind, that you are required to use Express Scripts Exclusive Specialty pharmacy, Accredo, after your first two fills of a specialty medication at a retail pharmacy in order to receive coverage. Specialty medications are dispensed through Kaiser's pharmacy.